I genuinely don’t know where to begin because five stars simply aren’t enough. I cannot say enough good things about Susan both as a medical professional and, more importantly, as a human being.
Following complications from a vasectomy, I found myself dealing with months of pelvic pain, discomfort, and symptoms that completely disrupted my everyday life. What should have been a relatively simple procedure turned into one of the most physically and emotionally challenging experiences I’ve ever been through. I went from feeling completely normal to wondering whether I would ever feel like myself again. I saw doctors, tried medications, underwent testing, and searched desperately for answers. At times, I felt completely hopeless.
And then I found Susan.
From the very beginning, Susan was different. She LISTENED. And I mean really listened. She took the time to understand everything I was experiencing, never rushed me, never dismissed my concerns, and never made me feel like I was just another patient on her schedule. She genuinely cared about what I was going through, not just physically but emotionally as well.
Susan has clearly built her practice around something that is unfortunately far too rare in healthcare today: truly putting the patient first. Her knowledge of the pelvic floor and how complicated these issues can be, especially for men, is remarkable. She is compassionate, patient, thorough, and unbelievably dedicated to helping her patients get better. She takes the time to explain what is happening with your body, why you may be experiencing certain symptoms, and what you can do to help yourself recover.
When I was in a very dark place, Susan was a bright light. When I was losing hope that I would ever feel normal again, she gave me a reason to believe that I could. And when progress felt painfully slow, she was there to encourage me, reassure me, and remind me how far I had already come.
My recovery has not always been a straight line, but I have made tremendous progress, and I truly believe Susan has played an enormous role in helping me get my life back.
I wish there were more healthcare professionals like Susan. Our healthcare system would be a much better place if more providers demonstrated even half the compassion, patience, and dedication that she brings to her patients every single day.
And to the men reading this, I want to scream this from the rooftops: If you are dealing with pelvic pain, pelvic floor dysfunction, chronic prostatitis-like symptoms, or complications following a vasectomy, PLEASE reach out to Susan.
Susan, thank you for listening when I needed someone to listen, for caring when I felt defeated, and most importantly, for giving me hope when I was struggling to find any.
You are an exceptional therapist, an extraordinary person, and someone who is truly making a difference in people’s lives. I will forever be grateful that our paths crossed.